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We aim to provide the finest care at a reasonable cost. We participate in many health insurance plans. If your plan requires a referral prior to your visit, we must receive it before your appointment. For insurance plans that we are not providers for, we will provide you with information you need to file your claim. We do require you to update your registration information and we will make a copy of your insurance card each time you visit our office. We will only remit claims to one commercial insurance company. If you wish to remit the claim to your second commercial insurance, please ask and we will provide you with the documentation so you may submit the claim on your own.

Please be aware that if you scheduled your appointment for a routine vision exam and a medical diagnosis was determined, we will bill your medical insurance primary. If there is a balance after the medical insurance pays we will submit to your vision plan as a secondary.

Refractions (checking for glasses) may not be covered by your insurance company and will therefore be the patient's responsibility at time of service.

The practice accepts Medicare assignment. We will file all claims with your Medicare carrier. We will also file any claims to your secondary carrier, so please make sure you provide our office with your complete insurance information. Please be advised that to determine your eyeglass prescription a refraction may be necessary. Refractions ARE NOT COVERED by Medicare.

You will be responsible for any deductibles, co-payments and non-covered charges at the time of service. Proof of insurance is expected at the time services are received. We accept personal checks, cash, Matercard, Visa, American Express and Discover. If you have any questions regarding your bill, please contact our billing office by calling (440) 808-8341 or you may email our billing department at: billing@sterneyes.com.

Please contact your insurance company prior to you appointment to find out your contractual amount for co-pays and refractions. If you have any questions please contact our office and we will assist you.
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